Terms & Conditions — Complete Guide to Using the tk299 Platform

1. Introduction & Acceptance

Please read these Terms & Conditions carefully before using the tk299.ws website and mobile application (collectively, the "Platform"). This document constitutes a legally binding agreement between you and tk299.

By accessing our platform, registering, or using any of our services, you are deemed to have accepted these Terms. If you object to any of the terms, please refrain from using the platform.

2. Account Registration & Management

Opening an account at tk299 is completely free. However, you must provide accurate and truthful information during registration. Providing false or incorrect details may result in account termination and forfeiture of all deposited funds.

• Each individual may register only one account.
• If more than one account is detected, all associated accounts will be closed.
• Account login credentials must not be shared with anyone.
• It is your responsibility to keep your registered mobile number and password confidential.
• If you notice any suspicious activity on your account, notify us immediately.

Tk299 reserves the right to reject any registration request at any time and without reason — particularly where there is reason to believe the applicant intends to open an account for fraudulent or deceptive purposes.

3. Deposit, Withdrawal & Payment Policy

Tk299 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• The withdrawal method must match the deposit method used.
• Deposits and withdrawals using third-party accounts are not permitted.
• Any bank or mobile banking fees, where applicable, are to be borne by the user.
• tk299 does not charge any payment fees.

4. Bonuses & Promotional Offers

Tk299 regularly offers a variety of bonuses and promotional offers. Each offer comes with its own terms, which are clearly stated on the offer page. General bonus policies are outlined below.

• The welcome bonus is available to new members only and applies to the first deposit.
• Wagering requirements must be met before withdrawing bonus funds (typically 3×–30× the bonus amount).
• Bonuses are for personal use only — they cannot be transferred to others.
• Using bonuses across multiple accounts is strictly prohibited.
• tk299 reserves the right to modify or cancel any bonus at any time.

5. Betting Rules & General Policy

Before placing a bet on tk299, it's a good idea to review the specific rules for each market. The general betting policies are outlined below.

• The minimum bet amount is ৳10, and the maximum limit varies by market.
• Live betting odds can change within milliseconds — if there is a delay, bets at previous odds may not be confirmed.
• If a match is abandoned or cancelled, the stake will be refunded.
• If evidence of match-fixing or any other irregularity is found, tk299 reserves the right to void the relevant bets.
• For lottery games, draw results are final — no appeals will be accepted.

6. Prohibited Activities

Tk299 is committed to maintaining a fair and safe environment. The following activities are strictly prohibited and will result in immediate action.

• Creating multiple accounts or using another person's account.
• Using bots, scripts, or automated software to place bets.
• Bonus abuse or promotion manipulation.
• Money laundering or using funds from illegal sources.
• Attempting to exploit platform vulnerabilities or engaging in hacking.
• Abusive or aggressive behaviour towards other users.
• Placing bets using insider information.

If any of the above activities are detected, tk299 reserves the right to close the account, forfeit funds, and take legal action where necessary — without prior warning.

7. Account Suspension & Closure

Tk299 may temporarily suspend or permanently close an account in the following circumstances.

• In cases of Terms & Conditions violations.
• Failure to complete KYC verification or providing false information.
• Extended inactivity (more than 12 months).
• At the user's own request.
• Self-exclusion under the Responsible Gaming programme.

To close your account, contact customer support. Before closure, you will have the opportunity to withdraw any remaining wallet balance (subject to eligibility conditions).

8. Responsible Gaming Policy

Tk299 believes gaming is a form of entertainment — it should never be seen as a source of income or a solution to financial difficulties. We genuinely care about the mental and financial well-being of our members.

That's why tk299 offers deposit limits, loss limits, session limits, and self-exclusion tools — all available to activate anytime from your account settings.

• Set a limit on how much you deposit daily, weekly, or monthly.
• Activate a Cooling-Off Period — take a break ranging from 24 hours to 6 months.
• Self-exclusion will restrict access to your account for a specified period.
• Reality Check — receive periodic reminders about your gaming session at set intervals.

9. Limitation of Liability

Tk299 strives to maintain the highest standard of service. However, tk299 is not liable for the following.

• Loss of a bet or session termination due to internet disconnection.
• Delays or errors on the part of third-party payment providers.
• Unforeseen technical issues beyond our control.
• Losses or damage resulting from sharing your account credentials with others.

Tk299's total liability shall not, under any circumstances, exceed the principal balance in your account. tk299 will not provide compensation for any gaming-related losses.

10. Changes to Terms & Contact

Tk299 reserves the right to update these Terms & Conditions at any time. Any changes will be published on the website with a revised date, and registered users will be notified.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend revisiting this page from time to time.

These Terms & Conditions are governed by the applicable laws of Bangladesh. Any disputes will first be addressed through negotiation and mutual discussion.